Better (Prev: Jalan Technologies) is an AI powered software development agency and build web, mobile and custom applications with solid engineering foundations. We are preferred agency by top notch entrepreneurs, enterprises and ventured backed startups.
Unlike 99% of agency-built software that struggles with poor foundations, leading to costly rebuilds and bug-ridden iterations, we prioritise creating a rock-solid technical base from the start. This ensures smoother scaling and easier future development. Over the last 7 years, we’ve had the privilege of working with bootstrapped companies that have gone on to generate over $100M in revenue, as well as unicorns and startups backed by Techstars, top VCs like Andreessen Horowitz, and executives from industry giants like Apple and Google.
If you’re tired of software that can’t keep up with your growth, we are here to deliver a product with a foundation you can trust.
The rest of the document talks about our values and how we operate. If you have any feedback on how we can improve, please write to Jai at jjalan@bettrhq.com
Help businesses win by providing best engineering talent and technology solutions.
Over time, we have realized that we cannot serve our customers if we are not operating individually and as a company, without these values:
We are 100% remote company. The goal behind this decision is to empower team members to do what they do their best, from wherever they do. Following policies are designed so that flexibility is met with accountability to ensure we continue to serve our customers to the best of our abilities.
We expect you to achieve atleast 80% (ideally 100%) of your commitments to perfection. We believe that going below 80% of our commitments is often perceived as poor quality of service.
If you are not clear on your tasks or how to quantify 80%, be proactive and talk to your manager.
While it is important that each team member has flexibility to work at times that work best for them, it is also important that they have effective collaboration hours with their immediate team members.
Daily Status Update: When you show up at work, it’s natural for people to assume you’re bringing your 100%. To keep everyone aligned, it’s important to share your daily status update before you start your day at work. This helps maintain transparency and ensures that your progress is visible to the stakeholders.
At the end of your workday, it’s equally important to respond on the same thread where you shared your PPP to update the progress you made during the day. This helps ensure you’re following through on what you planned and keeping your team in the loop. It forms an important part of our work culture, and we usually consider that a team member is not working if they do not share their daily status update.
In case you are going through a rough patch, not available or simply not in a mood to work, it is best to communicate transparently on your team’s channel so they know. Things that may seem small like - “I had a doctor appointment, I missed to inform the team”, causes undesirable impact on overall team productivity.
It is expected for you to attend key team meetings. It helps everyone to be on the same page.
During meeting, please:
While we are on the topic of meetings, please be mindful of team member time when you call for meetings. Please share the agenda few days before the meeting in a document and invite for comments.
Please plan and inform your time off a week before. To take time off,
You do not need to seek approval from anyone. We trust that you will do the right thing keeping everyone’s interest in mind. Last minute time off, except medical emergencies, are discouraged as it disrupts work flow.
Due to the nature of remote work, you are expected to adjust your communication style to optimize for asynchronous working. This means that you should prefer things in writing over verbal communication and write with clarity. Write a document or message in detail and invite comments from others to collaborate. Write verbosely to remove guess work from other team members.
For example: I am stuck at XXX. Can someone help me? This is not a sufficient message - rather tell folks what all things you tried, raise a PR and push your changes and then ask for help. Similarly, if you need access to something - saying I need access to X is not sufficient. Tell them why you need it as well to remove guess work and send your appropriate email etc to receive an invite.
These are just a few examples, best to Google “How to seek help at the workplace” to learn more and do some independent thinking However, even if after 2-3 backforth in writing, things cannot be resolved in writing, it is best to meet and resolve.
You should have bi-weekly or monthly 1:1 with your immediate lead. If the meeting is not on your calendar, be proactive and talk to your manager to set it up. 1:1 is effective tool to help get feedback and ensure you progress in your career as you want.
For more details, please checkout FAQ’s.
We review your performance primarily based on:
If you deserve a promotion, you will be promoted. To get a promotion, beyond delivering on your commitments on time, we often look at how you went above and beyond to help your team members and your clients to succeed.
You will be given feedback during 1:1 with your manager. In case you are often missing on your commitments, you will be given a few chances to fix it. If not, we will ask you to find an opportunity outside the firm. We also ask you to leave the firm if we find that you lied to us or our clients.
We do have 1 month notice period to help with the transition process as well as give you time to find another job.